Sheri’s Links for June 23rd

Jun 23 2008

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These are my links for June 23rd:

A Technical Manager’s Perspective: Web 2.0 is Not Enterprise 2.0 - “Enterprise 2.0 is about the Business and is about providing solutions for Business. When I think of Enterprise 2.0 solutions now, I think of tools and solutions usually delivered via Web Services, with much more collaboration built into the tools and solutions.”
The Engaging Brand : Blogging Brings Internal as well as External Benefits - “However, the benefits of blogging go beyond just using the tool - it helps give clarity to the culture, the talent and the strength in depth within the organisation.”
The First Rule of Customer Service « Blogging Me Blogging You…”is that you never talk about customers in front of other customers.”
Overcoming Sales Objections the Easy Way - “Price is the famous one, but is surprisingly one of the easiest to overcome. In fact most objections come down to risk. Do not underestimate the fear of looking foolish, that is a big risk also for the decision maker.”
Facebook faux pas: The geek’s guide to netiquette - Features, Gadgets & Tech - The Independent - “Here’s a more comprehensive look at how not to get irritated, or indeed irritate others, while you’re social networking.”
The New Atlantis » The Myth of Multitasking - ‘in his book [the author] calls multitasking a “mythical activity in which people believe they can perform two or more tasks simultaneously.”’