Sheri’s Links for October 8th through October 17th
2008 October 17
These are my links for October 8th through October 17th:
- 65% of analysts think that social media can be useful for AR and analysts « SageCircle Blog –
- Making the Most Of Customer Complaints – WSJ.com – What businesses should be doing is looking at service recovery as a mission that involves three stakeholders: customers who want their complaints resolved; managers in charge of the process of addressing those concerns; and the frontline employees who deal with the customers. All three need to be integrated into addressing and fixing service problems.
- 17 Ways You Can Use Twitter: A Guide for Beginners, Marketers and Business Owners –
- Twittermoms Shows Why Twitter Needs Groups –
- SocialText 3.0 blends Facebook, Twitter, and the Enterprise – SocialText 3.0 is (or will be in the near term) an enterprise mashup of Facebook, FriendFeed, enterprise microblogging, and the wiki. I
